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Frequently Asked Questions
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| How do I view the different heel types that are available? |
| You can view the heel types by navigating to the home page. Then inside the 'Products' box at the bottom, click on the 'Size Chart/Heel Types' link. You will then see the different heel charts available. |
| Do you have a shoe size chart? |
| Yes we do. It's located on the home page inside the 'Products' box at the bottom. Click on the 'Size Chart/Heel Types' link, then 'Sizing Chart'. |
| How do I track my order? |
| Once your order has been shipped, you will receive an email explaining how to track your package. This can be done on the order history page located under the 'My Account' link at the top of the page. |
| What is your return policy? |
| If you would like to read the return/exchange policy you can do so by clicking here |
| What do I do if I want to exchange or return any items that I purchased? |
| If you would like to return or exchange any items that you have purchased on our site, you can fill out the Return/Exchange Form. Please read the Return Policy so you fully understand what the rules are. |
| I have never ordered Very Fine shoes before. How will I know my correct shoe size? |
| If you have never ordered Very Fine shoes before we HIGHLY RECOMMEND you find a friend that owns a pair and try to figure out your size before you order. The reason why we recommend this is because the manufacturer’s return/exchange policy is very strict. We have posted this policy on our site so you can read all of the rules. We recommend you read this before ordering anything. |
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